ebusiness first, wordpress second.

Website peace of mind

You’ve got a business to run. The website is very important, but not your forte. You don’t want your team to get stuck or distracted with maintaining it. You want help from a partner who can be there for you over the long-term. Someone who can help jump on a problem, yes. But better yet, someone who can prevent problems before they happen. If that sounds good, and your website runs on the wordpress platform now (or ought to), then you’ve arrived. Let’s get to work.

we've been doing this for years
Our founder Patrick has been in the online & ecommerce world for over 20 years. Through that time he’s witnessed trends come and go, website platforms evolving as technology advances, and some important things that never change. Our team has extensive WordPress experience, so we know a thing or to about what works. Rest easy knowing we have the know how to take care of your site.
we'll come alongside you & your team
We offer a white-glove approach where you can talk to a person on the phone, via computer with screensharing, or good ol’ email. You can have us walk through an issue with you and then advise how to best fix it (or just take care of it for you if it’s covered under your plan!). We can also coordinate across your existing team and collaborate to get the work done as seamlessly as possible.
our attuned methodology
Our interactions amongst our team as well as with clients are all guided by our attuned methodology. Patrick developed it from his learnings and experiences over the years, both personal and professional alike. You can read more about it below.
Attuned Marketer & CX

A foundational principle that organizes our work with clients and our training of their teams is how and why to be attuned.

ATTUNED

A concept, a principle, that informs our interactions with prospects and customers. It means we aim to be in harmony in a responsive, two-way relationship.

'ATT' for attention

Let’s attend. Let’s bring our presence and focus to this specific situation, this relationship here.

'U' for understanding

Let’s be curious and aim to understand the other and what they’re needing? How did we get to this point now?

'N' for now

Let’s not get ahead of this moment, not rely on a script or formula, nor imagine what might go right or wrong. Let’s stay here and notice.

'E' for empathy

Let’s connect in a felt, energetic way, something more than a thought in our heads, more than the written word.

'D' for dignity

Let’s acknowledge the other’s personhood, respecting both their sovereignty and our larger connection as fellow humans.

why figure this out on your own?

It’ll be easier if we talk it over and get just what you need and none of what you don’t!